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savvyGuard® Managed Help DeskHelp desk overload? We’ll take it from here. You’ve got better things to do with your time than answering a bazillion user support calls. Reroute them to the experts at ITsavvy. Our managed Help Desk will answer your user support calls with US-based certified technicians who are available 24x7x365 if desired. We will guide your users to successful problem resolution, with on-call specialists that can be brought in for more challenging issues. How much time do you devote to user support? Click here to get started with a savvyGuard Managed Help Desk assessment.
The ITsavvy DifferenceUS-based support Your user calls are answered by manufacturer-certified, US-based technicians. Vendor-neutral support Outsourced help desk problem resolution for desktops (Mac & PC), laptops and BYOD mobile devices. Rapid response Service level agreements with superior response times and an option for 24x7x365 coverage. On-call specialists We can call in our deep bench of engineering specialists for advanced problem-solving.
savvyGuard® Managed Help Desk gives you• Improved productivity – Your users are back in business quickly • Better resource management – Your staff can be reallocated to more value-added tasks • Reduced staffing costs – No need to hire or train staff to support your various user technologies • Around-the-clock coverage – Plans that support users evenings, weekends and holidays: no sick time, vacations or holidays on our watch
We listen. Then deliver results.Learn how savvyGuard Managed Help Desk can give you your day back. Call us today.
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Clients often augment savvyGuard® with these solutions: